Effective October 16, 2026
Riverside Cottages at the Shores (“Riverside Cottages,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect information obtained through our website, online forms, advertising campaigns, and digital communications.
When you contact us, request information, schedule a tour, submit a form, or respond to an advertisement, we may collect information you voluntarily provide, including your name, email address, telephone number, reason for inquiry, tour or visitation requests, questions, messages, and other information you choose to provide. Please do not submit sensitive medical or health information through general website or advertising forms unless specifically requested through an appropriate secure method.
Our website may automatically collect information through cookies, analytics tools, pixels, and similar technologies, including IP address, browser or device information, pages viewed, referring source, approximate location, visit dates and times, and interactions with our website or advertisements.
Riverside Cottages may advertise through Facebook, Instagram, and other platforms. If you submit a lead form or respond to an advertisement, the information you provide may be transmitted to Riverside Cottages so we can respond, provide information, discuss availability, or schedule a tour. Advertising platforms may separately process information under their own privacy policies. We may use pixels or similar technologies to measure advertising performance.
We may use information to respond to inquiries; schedule tours or visits; provide information about Riverside Cottages; discuss services, pricing, or availability; follow up with prospective residents and families; provide customer service; improve our website and services; measure marketing effectiveness; maintain security; and comply with applicable legal or regulatory requirements.
Riverside Cottages does not sell personal information in exchange for money. We may share information with service providers that support our website, communications, advertising, analytics, and business operations, or when disclosure is required by law or reasonably necessary to protect rights, safety, or property.
We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand visitor activity, improve user experience, and measure advertising performance. You may be able to limit cookies through your browser settings, although doing so may affect website functionality.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No electronic system can be guaranteed completely secure. We may retain information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, meet legal obligations, and fulfill the purposes described in this policy.
You may contact us to request information about personal information you provided, ask us to update or delete your contact information subject to applicable legal and record-retention requirements, or request that we stop sending marketing communications.
Our website and marketing are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 for marketing purposes. Our website may link to third-party websites or services; Riverside Cottages is not responsible for their privacy practices.
We may update this policy to reflect changes in our practices, technology, services, or legal requirements. Updates will be posted on our website with a revised effective date.
Riverside Cottages at the Shores
471 Shores Blvd., St. Augustine, FL 32086
(904) 342-2590
info@riversidecottagesALF.com
